SmarterMail – Setup Email Password Recovery Feature

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When you log in to webmail, setup a backup email address so that you can use the Password Recovery feature in the future. This is an address that you can send your Web Unlimited webmail password to, to recover it in case you ever forget it. This can be your home email address. We recommend an off-network (non-Web Unlimited hosted) email account.

From the email control panel, go to Settings > Account Settings > fill in the Backup Email Address area > Click Save.

You are all done! Now you can use the automated Recover Password feature. Should you ever forget your password, click Forgot your password?

Enter your email (the one you log in to Web Unlimited webmail with, not your backup email address) > enter the Captcha information > click OK.

Alternatively, new users will see this screen the first time they log into Web Unlimited webmail.

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