Question: I want to insure new images/files/videos/music, but it won’t let me. What do I do?

Answer 1: Make sure you have pop-ups enabled for your site.  The content management system relies on pop-ups to allow you to upload your new content.

Answer 2: Make sure that you have no spaces in your filename, the filename is in lowercase, and that it is an allowed extension (.pdf, .jpg, .avi, .mp3, etc.)  If you need to allow a special extension, please contact the support line.

Answer 3: Make sure that your file size is not too large for the system.  If you need more space for your files, please contact the support department.